iEnergizer

Oct 24, 2009

iEnergizer is one of the most progressive International Call Centers in Asia pacific region, located in Noida, India. We undertake Business Process Outsourcing (BPO) projects in Voice based & Web based processes as well as provide back office support in Gaming, Finance, Banking etc to leading fortune 500 companies around the world.

IEnergizer has state-of-the-art campus at Noida spread over 1.2 million sq. ft. with our in house swimming pool, gymnasium, indoor court for badminton, table tennis and front/back lawn for sports.

Designation : Domestic Telecom Inbound Process Opening - Call 0120- 3245852/53
Job Description
WALK IN INTERVIEWS :
Date & Timings: Oct 25th (Sunday) to Oct 27th (Tuesday)
Time : 11:00 AM to 4:00PM
Venue: A-37, Sector - 60 Noida
Contact us at : 9711000223; 0120-3245852 / 53

* Handling inbound calls
* Document the calls to ensure all information is captured
* Ensure one time call resolution
* Maintain accuracy of information given and documented
* Adhere to standard operating procedures required by the process
* Attend briefings, trainings/refresher sessions and meetings as required

Desired Profile
* 6 months to 2 years of experience in any Voice based process
* Excellent Verbal Communication
* Active listening and probing slkills
* Sound understanding of MS office Excellent Communication skills
* Good Analytical Skills

Experience 0 - 3 Years
Industry Type BPO/ITES
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location Noida
Keywords Inbound, Voice, BPO, Call Centre
Contact Shuchita
IENERGIZER (Granada Services Ltd)
A-37, Sector-60
NOIDA,Uttar Pradesh,India 201301
Telephone 0120-3245852
Email shuchita.shukla@ienergizer.com
Website http://ienergizer.com