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| Tech Mahindra Ltd., a leader in application outsourcing and off shoring of business critical applications, MBT is a joint venture of Mahindra & Mahindra, India & British Telecom, UK. Our 20000+ professionals focus on providing complete solutions that span solution Integration, Application Development and Management, Consulting, Managed services and Product engineering.
To meet the growing demand for our solutions from world renowned telecom companies we are expanding with centers in Delhi, Kolkata, Chennai and Banngalore in a phased manner. We are ISO 9001-2000 c! ertified, SMI CMM lever 5 assessed and BS 7799 compliant. Our clientele includes Tier 1 and 2 communication providers such as BT, O2, Qwest, Vodafone as well as equipment manufacturers such as Alcatel, Motorola and Nortel.
At Tech Mahindra knowledge acquisition, personal development and individual empowerment are more than mere words. Our work culture encourages you to sharpen skills and thinking even it challenges you to innovate. And our nurturing environment ensures you don't ! miss our on the other aspects of a good life.
As part of our growing responsibilities with existing and new clientele, we have evolved to take on end to end responsibilities to fulfill business level objectives, not restricted to traditional IT services. These also include transformation projects such as business process re-engineering, system migration/ rationalization as well as revolutionary ventures such as triple-play implementation, IPTV etc. | | Designation | Urgent Walk-In on 28th & 29th Oct 09 for Team Lead - Billing | | Job Description | Profile Summary – The candidate will be responsible for planning, analyzing and managing Operations of Telecom Billing Role & Responsibilities – • Managing day 2 day operation for Telecom Billing
• Analyzing requirement as per customer business needs
• Planning/ Designing/ Trouble Shooting
• Formulating and monitoring processes for better control with customer satisfaction Competences – Functional:
• Strong written/verbal communication skills
• Good Team Player
• Positive and flexible attitude
• Ability to think clearly, identify risks, anticipate eventualities and resolve problems under pressure
• Ability to understand and comply with business processes and procedures
• Ability to interact with users / partners / vendors / sub-contractors effectively Technical:
• Strong technical and designing expertise to effectively assist the team in designing/ trouble shooting
• Ability to understand and comply with methods, standards, guidelines, tools, techniques and procedures | | Desired Profile | • 2 – 6 yrs of experience
• Minimum 2 years hands on experience in Billing Operations
• At least 1-2 years of Team management exposure • Good working experience on Telecom software.
• Ability to work under pressure and to stretch during week ends/ Odd hours.
• Ability to formulate / take end user trainings. | | Experience | 3 - 6 Years | | Industry Type | BPO/ITES | | Functional Area | ITES/BPO/KPO, Customer Service, Ops. | | Education | UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required | | Compensation: | Best in the Industry | | Location | Pune | | Keywords | Telecom Billing Server, TL billing | | Contact | Sanchit Tyagi
Techmahindra Ltd
5th floor; Gamma 1; GigaSpace
Viman Nagar;
(Landmark â€" Opp Maruti Kothari Showroom)
PUNE,Maharashtra,India 411014 | | Telephone | 20-91-66222124 | | Email | sanchit.tyagi@techmahindra.com | | Website | http://www.techmahindra.com | | Job Posted | 27 Oct | | | |