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Job - Microland is hiring graduate freshers for Tech Support - Bengaluru/Bangalore - Microland - 0-to-3 years of experience - Jobs India
Microland is hiring graduate freshers for Tech Support
Microland
Job Description
Contact: HR Nancy- 9916322945
Walk-In for an Interview, from 14th Sep to 9th Oct 2009.(except for Sun) , from 10Am to 4Pbm Venue: 1B, Ecospace Belandur, Outer Ring Road, Bangalore 560 103-India Tel : +91 80 3918 0000
Job Profile: • Technical Support on basic operational or maintenance of Networking products like computer routers, modems . • Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. • Escalate problems when unable to resolve customer issues. • Log and sufficiently document all contacts with customers in designated tools. • Identify and provide input on unique or recurring customer problems.
Desired Candidate Profile
Graduate freshers like BE, B Tech ,BCA, MCA, MBA, Bsc, BHM, BBM, B com, BBA, or diploma holders and ITI,10+3.
Experienced from any domain with good communication skills, Basic technical knowledge, technical support, willing to work in night shifts/rotational shifts.
Strictly no under graduates with or with out experience