iEnergizer-Customer Support Exec-Domestic

Oct 22, 2009

iEnergizer is one of the most progressive International Call Centers in Asia pacific region, located in Noida, India. We undertake Business Process Outsourcing (BPO) projects in Voice based & Web based processes as well as provide back office support in Gaming, Finance, Banking etc to leading fortune 500 companies around the world.

IEnergizer has state-of-the-art campus at Noida spread over 1.2 million sq. ft. with our in house swimming pool, gymnasium, indoor court for badminton, table tennis and front/back lawn for sports.
Designation Required 800 Customer Support Exec - Domestic Inbound Telecom Process
Job Description

WALK IN INTERVIEWS :

Date & Timings:
Oct 23rd (Friday) to Oct 25th (Sunday)

Time : 11:00 AM to 4:00PM

Venue: A-37, Sector - 60 Noida

Tel : 9711000223; 0120-3245852 / 53



* Handling inbound calls

* Document the calls to ensure all information is captured

* Ensure one time call resolution

* Maintain accuracy of information given and documented

* Adhere to standard operating procedures required by the process

* Attend briefings, trainings/refresher sessions and meetings as required

Desired Profile

* 6 months to 2 years of experience in any Voice based process

* Excellent Verbal Communication

* Sound understanding of MS office Excellent Communication skills

* Good Analytical Skills


Experience 0 - 3 Years
Industry Type BPO/ITES
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location Noida
Keywords Inbound, Voice, BPO, Call Centre
Contact Rajiv
Telephone 91-0120-3245852
Email careers@ienergizer.com
Website http://ienergizer.com